Shipping & Handling

If there is an apartment number or unit number associated with your address, please make sure to include it.

Please note: “Free Shipping” promotions are only valid for orders to Canada and the USA.

Canada Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Usa Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Global Shipping Rates

All orders will require a signature when received.

Order Processing

Please allow for 3-10 business days for your order to be shipped. The length of production depends on the size of the order plus the specifications of the vents. If there is any delays with your order we will contact you directly. 

If there is specific deadlines you’re working with please contact us. 

All orders placed on avvents.com Monday-Friday, will begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday or Tuesday in the case of a long weekend. 

Please expect 2-3 business days for shipping within Canada and the USA, and 7-9 business days for international shipping. Delivery times do not include Saturday, Sunday, or statutory holidays.  

When international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws. AV Vents is not responsible for the payment of any duties and taxes not included in the original purchase price. 

Tracking Your Order

When your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

If you have not received a shipping confirmation within three business days of placing your order, please contact us for further assistance. 

Lost and Damaged Items

AV Vents is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider. AV Vents does not assume any responsibility for lost or damaged packages.

Shipping & Handling

If there is an apartment number or unit number associated with your address, please make sure to include it.

Please note: “Free Shipping” promotions are only valid for orders to Canada and the USA.

Canada Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Usa Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Global Shipping Rates

All orders will require a signature when received.

Order Processing

Please allow for 3-10 business days for your order to be shipped. The length of production depends on the size of the order plus the specifications of the vents. If there is any delays with your order we will contact you directly. 

If there is specific deadlines you’re working with please contact us. 

All orders placed on avvents.com Monday-Friday, will begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday or Tuesday in the case of a long weekend. 

Please expect 2-3 business days for shipping within Canada and the USA, and 7-9 business days for international shipping. Delivery times do not include Saturday, Sunday, or statutory holidays.  

When international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws. AV Vents is not responsible for the payment of any duties and taxes not included in the original purchase price. 

Tracking Your Order

When your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.

If you have not received a shipping confirmation within three business days of placing your order, please contact us for further assistance. 

Lost and Damaged Items

AV Vents is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider. AV Vents does not assume any responsibility for lost or damaged packages.